Reference

Terms and Conditions That Govern Your ph90com Account

These terms set out what you agree to when you open and use your ph90com account — from how deposits through GCash, Maya, or InstaPay are handled to how disputes are resolved.

Account eligibility rulesGCash, Maya, InstaPay payment termsWithdrawal and verification conditionsAccount suspension and closure policyDispute and contact process
ph90com Terms and Conditions That Govern Your ph90com Account
HOW WE HANDLE IT

How ph90com Manages Your Account Under These Terms

These terms are not just legalese on a page — they shape how we operate your account day to day. Here is how each key area works in practice, so you know exactly what to expect when you interact with your account, your wallet, or our support team.

Account Security

Your account is protected through OTP verification on login and on withdrawal requests. Any change to your registered GCash or Maya number triggers a secondary identity check before the update takes effect.

Data Handling

We collect only what is needed to operate your account and verify payments through InstaPay, GCash, or Maya. Your data is not sold or shared with third parties outside our payment and identity verification partners.

Record Retention

Transaction records — including all GCash, Maya, and InstaPay activity — are retained as required under applicable Philippine financial regulations. You can request a transaction history from support at any time.

Term Change Requests

You cannot individually negotiate these terms, but you can raise a concern or flag an error by contacting support. We review flagged issues and, where warranted, escalate to our compliance team for assessment.

CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a concern about your account — including a payment dispute involving GCash, Maya, or InstaPay — reach our support team through the channels below. We handle terms-related queries the same way we handle urgent account issues: through the same queue, with the same team.

Team online

Live Chat

Open the chat widget from your account dashboard. Terms questions, payment disputes and account-closure requests are all handled here. Available during published support hours.

Email Support

Send your query to our support address listed in your account settings. Include your registered mobile number and a clear description of the terms section you are asking about.

In-App Help

From your ph90com mobile session, tap the Help icon and choose Account and Terms from the menu. You can attach screenshots of any transaction in question, including GCash or Maya records.

Common Questions About Our Terms and Conditions

These are the questions we get most often about these terms. If yours is not here, reach us through live chat or email and we will respond directly.

Yes. Every game — from Bingo Progressive Prize Rules to Roulette Live Multi Camera and Fishing Arena Leaderboard rounds — falls under these terms. Game-specific rules, where they exist, are shown inside the game itself.

We may suspend or permanently close your account, depending on the nature of the breach. Pending withdrawals to GCash, Maya, or InstaPay are reviewed case by case before any final decision is made.

We post changes directly on this page with the effective date shown. Where your contact details allow it, we will also send a notification to your registered mobile number or email address.

Yes. Contact support via live chat or email with your account registration date, and we will provide the version of the terms that was active at that time.

Payment-specific conditions are included within these terms under the payment section. The e-wallet providers themselves — GCash, Maya, and InstaPay — also have their own terms that apply independently of ours.

Reach our support team through live chat or email. Explain the specific term and the account action in question. Unresolved disputes are escalated to our compliance team for a formal review.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.